Bests & Worsts Reviews from Amazon

I got this bed frame on Thursday. Everything seemed to be going fine with it.. Every negative thing I read in the reviews didn't happen to me.. It went together easily, the legs didn't bend, nothing on it was broken or severed.. And that's where the good ends. Everything worked great for a few hours while I played around with it and tested all the controls.. Then I decided to try it in the full upright position. Once I got into the full upright position, the control box started beeping and every function stopped working. The motors didn't work, the massage didn't work.. nothing worked. I went through the trouble shooting procedures and tried unplugging it for 2 minutes (then 5 minutes, 10 minutes, overnight, etc). As soon as I plugged it back in it started beeping again and still didn't work. Here's the worst part: a major reason why I decided to buy this thing is that although the frame seems to have a lot of problems, reading the reviews it seemed like the company really stood behind their products. I read a few reviews that said when beds broke, the company would overnight the part that they needed. This is not the case for me. It broke the day I got it, I immediately e-mailed them to tell them what happened (I also mentioned the fact that I got rid of my old bed and now I have to sleep on the floor due to this bed being stuck in the full upright position), and now it's Monday and I just found out the parts I need won't be here until Thursday! That's a full week of sleeping on the floor. The rep I talked to doesn't seem to care. There is no apology or anything of that sort. I'm really regretting this purchase and I implore anyone reading this to pay close attention to the negative reviews. YOU REALLY DO GET WHAT YOU PAY FOR! ***Update 7/7/2017*** I finally received the new control box and remote yesterday. It was an easy fix and I got it back up and running in less than 5 minutes. Fast forward to later that night, and my wife decides to press the zero G button. Instead of going into that position, it goes full upright, and it's stuck there. The head motor is now broken. I am now returning this piece of trash.