Bests & Worsts Reviews from Amazon

Let me start by saying I'm an early adopter, and I buy a lot a tech. What that means is that I like trying a lot of things out while they are still in their infancy, and by doing so I tend to deal with products that behave a little rough or are unpolished. NEVER have I had as miserable experience with a product as I am having with the HP Reverb G2. Being that this is a second-generation VR headset from a company as large as HP, they do not even deserve the benefit of the doubt of attributing this to learning/growing pains, especially for hardware in this price range. I ordered my G2 on Feb 01, and it arrived off backorder on the 15th. I set up the device and plugged it in and it only partially worked -- I could hear audio but I couldn't get an image. When I launch WMR on my desktop using the USB-C on my Motherboard (or on my 2070) I get an error that I need a compatible WMR headset in order to use the WMR app. Ok, maybe both of my USB-c ports on two different pieces of hardware are both faulty. maybe. So lets try and use the included USB-C to USB-A Adapter. Ah ok, now we have a different message. "Check your USB Cable. Make sure the USB cable is plugged into the SuperSpeed USB 3.0 port. Error Code: 4-1" Ok, maybe that USB port is faulty too. let me try the other 7 USB Ports on the back of my computer. Let me try the two up front. Per the internets suggestion, let me get a PCI/E USB expansion deck and try that. fail fail fail, none of these solutions work. "try and unplug every USB cable and only plug in the headset" didn't work. "try and plug everything in, only have the headset plugged in to the PCIE USB port, and reboot. If you get the error after boot, unplug and plug the headset power back in" didn't work. "try a powered USB hub" didn't work. I reinstalled windows didn't work. This has been the most frustrating ownership experience of anything that i have had. Do an internet search for Hp Reverb G2 4-1 Error and you will see that I'm not even close to alone on this issue, so most likely what it comes down to is poor quality control by HP. I contacted their support and walking through all the trouble shooting steps that I have taken, they offered to send a replacement cable. Some people are being told the replacement cables will ship out late April (today is 17 Feb), well beyond my 30 day return window. So, I can wait and pray that the replacement cable is even going to work, or i can return the device altogether, and I'm leaning towards the latter.