Bests & Worsts Reviews from Amazon

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175
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ranked #198,465 most helpful out of 571,544,897 reviews
★★☆☆☆
False Promises-Beware of Rusting
UPDATE: Do not believe that the warranty is "no questions asked" as stated on the product page. They wouldn't refund me until they determined why there was rusting and they did so only after subtly emphasizing an expectation that my review would be edited to a higher score. It was then explained to me why storing brown sugar likely caused the rusting. Ok, then why aren't there any warnings on the product page or in the product packaging? I would assume this strategic absence is to create the expectation that their stainless steel is of high enough quality to resist rusting due to ordinary use with completely ordinary food products. My customer service experience left a terrible taste in my mouth. If they'd offered a refund immediately with and an apology and a notice that there are, in fact, certain foods to avoid I would have happily suggested they include that information with the product and updated my review to share my newfound knowledge and give them a good review but instead I regret having purchased one let alone two of these sets and I'll certainly never do so again. ORIGINAL REVIEW: Bought 2 sets because the price was so good but stored brown sugar in a couple of canisters and found rusting after couple of months. Just contacted the company because they say they have a no questions asked 1 year warranty. If they honor their word then I'll update my score to another star or so because they are cheap and if you don't plan on using them for food storage it's still a good value and functional. The first image after scrubbing the rust as best I could. The external rusting I didn't bother.
June 2019 · Home and Kitchen · verified purchase
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