Bests & Worsts Reviews from Amazon

DO NOT BUY! The platform does not meet the requirements of many major bedding manufacturers! The slats are more than 3.5 inches apart! The product does not meet its intended purpose and according to the manufacturer of my mattress (Sealy) and a large retail chain in New England the product does not adequately support a mattress without additional support and it's use will void your warranty. I spent a significant amount of time researching to find the right product and from the picture this looked like the slats were close enough but they are not. Contrary to some reviews it is well made. I would also note the people who complain the center posts bend are most likely moving the bed without lifting it. The most aggravating part of it all is that Zinus's customer support is the worst. I was very reasonable and asked if they could send me without charge or even charge me for additional slats. After a month of phone calls where I was told they would send slats I finally got an out right refusal to send me or sell extra slats. Amazon should investigate this on their own and pull the product or advise buyers that they will need to do additional work on this product once they receive it to bring it to minimum standards. UPDATE ! See Zinus Customer Service response. As I noted earlier they are horrible. Their answer was either ignorance, misrepresentation or an outright lie. You be the judge. I called again and offered them a chance to respond to their claim they are 3" before I wrote this. The slat system is very controlled and can not be installed in error so the measurement you see is correct and is the same across all slats. If it was 3" as they claim I would not be writing this! The angle of the picture benefits Zinus a bit. The actual distance between each slats contact point with the mattress is just over 3.5" but this photo gets the point across that their 3" claim is incorrect.