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Benzene?
I have ordered so many tins of this stuff. I've given it to friends for holidays. When an independent consumer protection organization detected carcinogenic benzene in a few batches, I gathered up every tin in every bag I own... 5 tins! I seriously have loved this stuff, and I'd love to keep using it, but of course I'm not going to use it again until I get some kind of answer about whether or not the batches I own have tested negative for benzene. I put this stuff on my kids! But when I emailed the company to ask what their action plan was (I don't expect money back; I don't even want to discard the stuff unless I really need to), this is the answer I got: *** Thank you for your inquiry. Like you, Raw Elements recently learned of a third-party's testing of 300 batches of sunscreen products from numerous manufacturer's products for the presence of Benzene, and the subsequent submission of a citizen's petition to the FDA. We were not contacted directly by the group and have not been provided with the raw data or information pertaining to the testing standards. However, we are diligently conducting our own investigation. At Raw Elements, our goal is to provide our consumers with access to safe, effective, and certified natural sunscreens. Our founding principle as a company is to use natural and certified products and ingredients. Notably, our products have been thoroughly tested for safety and follow the legal requirements for the manufacturing and marketing of sunscreens. There is nothing more important than safety. Indeed, we have been blessed to be ranked as a top sunscreen by the Environmental Working Group, a leading nonprofit entity promoting healthy products, and by other notable publications. These are annual rankings, and we intend to maintain our status as a leader so that our customers can purchase our products with confidence in their safety as we continue to grow as a company. We manufacture all of our products in a FDA registered facility. All products are manufactured according to current good manufacturing practices for over-the-counter drugs. Our products are well within all tolerances for safety as outlined by current FDA guidelines. Raw Elements also has voluntarily submitted its products for testing by multiple recognized third-party laboratories to verify our products' safety and efficacy for our customers. Consistent with our past performance, we take this new report of potential Benzene contamination seriously and are laser-focused on eliminating the possibility of its presence in even the most minute amounts in any of our sunscreens. We are also actively working with our suppliers and raw material sources to identify how benzene contamination could have occurred. We will continue to make ourselves available to answer questions you may have while we work to continue to bring you the best sunscreen on the market. RAW ELEMENTS TEAM *** Okay. Cool. This is the sort of non-answer that I would expect from a company I respect a lot less than I have, in the past, respected this one. That was 5/31/21. Two months later, I'm still waiting from the company to offer annnnything better. Just information! Just some kind of acknowledgment that they're looking into it...? They should know that people who are going to the trouble to order something called "raw elements" sunscreen are going to expect their products to test CLEAN FOR CARCINOGENS. My goodness. I'm hanging onto the tins I have for now. They're in a little pile. I'll throw them out in a couple weeks if Raw Elements doesn't communicate some kind of response to their customers. In the meantime, I'm wearing sun-protective clothing and staying out of the rays as much as I can. I did buy super-clean (sounding) sunblock from two other companies who weren't on the benzene-contamination list, which I'm using when I need to. But, frankly, until a company comes out and says that they've TESTED FOR BENZENE, I'm not really trusting any of it. The first company that does *that* will have my business for life... or for as long as their integrity lasts.
July 2020 · Beauty and Personal Care · verified purchase
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