Bests & Worsts Reviews from Amazon

Ordered the TrustyCane from supplier The Family Place. First off, it does not stand easily on its own when you let go of it, as the descriptions and advertising would have you believe. It's a rather delicate balancing act that you have to perform, totally unrealistic to be expected of elderly/disabled persons. It gets worse when you add the batteries for the built-in flashlight; they mount inside the handle grip, which totally throws off what little balance this cane has. Having the batteries located in the down tube of the cane itself would help alleviate this design flaw, but can't say if it would be enough. The cane also will not adjust any lower than is appropriate for someone about 5'6" tall, another considerable shortcoming. I found the TrustyCane to be unacceptable and do not recommend it. It is a defective design and does not work as advertised. When I returned the cane for refund, The Family Place proved to be less than family-friendly by making me pay for return shipping. This isn't a case of "I changed my mind" or "didn't like the color", this is a defective or misrepresented product and the distributor should pay for the return. I therefore also do not recommend The Family Place as a provider of anything to anyone.