171
people found this helpful, as of 2023
ranked #199,854 most helpful
out of 571,544,897 reviews
★☆☆☆☆
I hate writing a negative review for a brand I've trusted ...
In summary - don't buy this television. I've been a long time fan of Samsung products, and bought many televisions, monitors and other household electronics from them. I was surprised to find this product works so poorly. The web services - Netflix, Amazon and others require you to utilize a proprietary Samsung application called "SmartHub". I'm not sure why Samsung chose to add this layer of technology as it ultimately burdens the end user. Every time I tried to log into one of the web services, the television would hang up saying it was loading or updating the Samsung application first. Once I experienced this I looked at the reviews and found many other reviewers with the same problem. It simply does not function well. I returned the television and instead purchased the Vizio E40-C2. It works perfectly. It has the same web applications, but connects you directly to them with a single push on the remote. No waiting for a secondary application to load first. And it was $30 less. I hate writing a negative review for a brand I've trusted for years, but I'm hoping others avoid these headaches.
November 2015 · Electronics · verified purchase