Bests & Worsts Reviews from Amazon

I initially purchased this hard drive for my top of the line custom PC build. I had an expert put together my PC (i9 9900K, RTX 2080TI, Two 2 TB NVMe 970 EVO SSD's, MSI MEG Z390 ACE MB). Initially when I brought the PC home, everything was fine. This WD hard drive was storing a couple TB of my gaming clips and I had no complaints. After a week or so, I noticed my HDD was no longer listed in my drive list. I troubleshot the issue and wasn't able to figure out what was wrong. I gave up for a few days and noticed that all of the sudden, the hard drive was back in my list of drives. I hadn't done anything I know of to cause this. This off-an-on appearance of the drive happened several times until I contacted the professional who put together my PC - he told me that it was a defective drive and to return it for a replacement. I did this and received the same HDD as a replacement item. Almost immediately after installing the new HDD I noticed once again that it wasn't appearing in my list of available drives. Again it began to show up sporadically. At this point I figured it must be a problem with my setup or some other faulty component. I troubleshot this issue EXTENSIVELY. It finally came to the point where I completely uninstalled everything and installed a brand new motherboard myself. I was very excited to see that after I plugged everything in and booted up, my hard drive was listed in my drives. I had thought I fixed the issue, but then the next day the drive had disappeared again. I've taken the computer to 3 different experts to help troubleshoot my issue and they've all claimed that this is a faulty drive and that all other components are functioning properly. I reached out to request a refund for the faulty drive that I have been sent (twice) and the company is now refusing to assist me with my issue. I would be VERY cautious ordering this item as from what I've seen, it's very probable that the components being sold are old, damaged, reused, or faulty in some way.