Bests & Worsts Reviews from Amazon

The foot mount on this product was welded on the wrong side. We cannot finish the assembly. I have tried to get a number to call customer service with no LUCK !!! I would just like to know if we could be sent another foot piece to use. I also bought the extra warranty but, they did not help either. I guess I would say that I'm am extremely disgusted with the whole thing. I would just like to get some help with this issue.?? My rating now would be ⭐️