Bests & Worsts Reviews from Amazon

We bought the KB-6524 about 2 years ago as part of a kitchen remodel. Recently, we we began to experience the same problems reported by Trina above. Shortly after starting the microwave, we would hear a loud buzzing sound, crackling, arcing and occasionally a flash of light. It would not always happen - very unpredictable. I called Sharp, they said I would have to take it to a Sharp authorized repair shop and would have to pay all labor and any parts that were still not under warranty. Fortunately, I had done a search online for similar types of problems with this model, and I found Trina’s post here in Amazon. I printed it out, and took it with the microwave to the Sharp repair shop (65 miles away) and asked them to diagnose the problem. They called a few days later and told me that the printout of Trina’s complaint on Amazon helped them diagnose the problem. They said it would have to have 4 new parts installed, including the stirrer, and new antenna. None of these parts are under warranty and Sharp will not pay a dime toward the repair. It’s pretty clear by now that this is a manufacturing defect in the KB-6524 and Sharp should not only pay for repair but should recall all the units that are out there. This is a potential fire hazard. I will probably report this to the Consumer Safety Bureau. But for all people looking for a microwave drawer, I strongly recommend you go with Bosch or Dacor or one of the other top-line models. They cost more, but not if you include the repair bill you’re going to have to pay for your Sharp KB-6524 if you go that route. Avoid Sharp objects.. UPDATE: When we went to pick up the microwave from the authorized repair shop, I asked to the electronics technician to explain to me what had gone wrong. He said the stirrer motor, antenna assembly (including clip and cover) all needed replacement, as mentioned in Trina's comments. HOWEVER, he also told me that Sharp had put a bulletin out about this problem to its authorized repair shops. So not only does Sharp know about this problem and is not covering it under warranty, but it is leaving a known safety problem out in the marketplace. I will be filing a complaint with the Consumer Product Safety Bureau. UPDATE 2: 3 months and a few days after the repair mention above, which cost $200, the same problem started all over again. This time with smoke coming out of the top and back of the microwave. The authorized repairer said we would have to pay again to have it diagnosed and fixed since it was out of the 90 day warranty period. We had a choice - spend another $200 or more on this piece of junk, or take it to the dump and get a new microwave. We chose the second option - who knows how many times this would have to be fixed. And frankly it is just dangerous for us and our pets. We chose a countertop microwave from a different vendor which does not have any of the questionable "stirrer" technology that is in the Sharp model. It fits nicely into the area where the Sharp was. We are very happy with it so far. . As for the Sharp - a 3 year old expensive Sharp microwave drawer will be taken to the county dump with a prominent sign taped to it: "DO NOT USE - FIRE HAZARD".