Bests & Worsts Reviews from Amazon

I have owned the kindle 2 for about two months. Overall happy with the quality of the display. However, my daughter dropped it from a height of about 12 inches and now the display is ruined. It was in the leather kindle cover. The customer service rep said they are drop-tested, but c'mon, it should be able to take a little more wear and tear than this. He offered to replace it for $200, but for me that puts the expense ratio over the limit. For something that is meant to be portable and carried around, I am very disappointed that it broke so easily.