Bests & Worsts Reviews from Amazon

DO NOT PURCHASE THROUGH AMAZON. DELL DOES NOT HONOR WARRANTY. I found out the hard way, what so many others have warned. This external drive is of poor quality and didn't last a year. Dell will not honor the two year limited warranty! This product does not have a DELL service tag number and when I called Customer Care that is all they were interested in and kept bouncing me around between departments. Amazon refers you to Dell and they in turn refer back to Amazon. No one wants to take responsibility. If you want to purchase this product, purchase it directly from Dell, then at least you will have one with the service tag numbed. In addition to all the red tape, the drive itself has a plastic outer shell and is very flimsy, so you can't drop it on a hard surface.