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Admittedly, set-up for this CANON MG3600 PIXMA PRINTER was not intuitive - but after referring to 3 YouTube videos, I got it up & running. I successfully printed 5 return labels, applauded my abilities, wildly denigrated the whining idiots who'd posted negative reviews, and went on with life. 2 months later, I attempted a print job using both sides of the paper, and it jammed. I cleared the jam, reset the printer, cleared the job from my laptop, and initiated the same job anew - this time asking for print on a single side. The printer - still fully, wirelessly, connected - spit out 2 clean sheets of paper, made a few noises, stopped, and generated an error message on my laptop indicating printer was jammed. I went to the Canon website and read their troubleshooting suggestions. I also spent some time on Google, where the following phrases auto-populated in rapid succession: - canon mg3600 series printer not responding - canon PIXMA stopped working - canon PIXMA not printing wireless - canon PIXMA wireless not working - canon printer not responding WIN10 - canon mg3600 not printing IOS - canon printer not working with MAC - canon printer not working with DELL - canon printer not working with PC I began troubleshooting. I took printer back to factory resets, reset the printer, cleared the jam, cleared the job from my laptop, and initiated the single-sided job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I deleted software/drivers and reinstalled, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I turned off the printer and turned it back on on, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I unplugged the printer, plugged it back in, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I unplugged the printer, waited overnight, and plugged back in, cleared the jam, cleared the job from my laptop, and initiated the same job anew. The printer spit out 2 clean sheets of paper, made a few more noises, stopped, and generated an error message on my laptop indicating printer was jammed. I tried calling the CANON HELP LINE. After 20 minutes navigating the IVR, the uncontrollable, hysterical laughter started. I unplugged the printer, lifted it approx 4 ft in the air, and slammed in into the floor. I'm not optimistic about further troubleshooting.