Bests & Worsts Reviews from Amazon

I purchased this grill after many hours of research. The cost was reasonable. The selling factor for me was the insistent claim that it is dish washer safe. If you have a good dish washer, it works well to run all the grill parts through the dish washer. As long as you gently remove any "chunks" before washing. Unfortunately, only 4 months into ownership with 1 to 2 times a week of use, the non-stick coating started to flake off. This was my biggest concern in buying a grill of this type in the 1st place. We contacted Delonghi and the send us a replacement grill. This time we refrained from putting it in the dish washer. Let me tell you what a monumental pain in the #$* it is to clean this grill without using the dishwasher. You have to hand clean with a soft cloth in each crevice, top and bottom several times to get all the meat products off. Chicken and hamburger are an absolute nightmare to clean. 15-20 min job, minimum. Even with our TLC of the new grill the non-stick started to flake off after 4 months, AGAIN! Another MAJOR drawback is the lid is to close to the cooking surface. Cooking thick steaks, chicken breasts or putting cheese on thick burgers is nearly impossible. it only needs another 1/2 inch to make this a much more usable grill. My advice..... use an gas outdoor grill. Better flavor, way easier to clean (burn off and scrape) and will likely last for years if not decades rather than this grill for less than 1 year. If some one would make this grill with a porcelain surface instead of Teflon.... I would buy it in a heartbeat!