Bests & Worsts Reviews from Amazon

Overall this is a good grill, but the Ceramic Plates have issues. After about 10 uses, the top ceramic plate is no longer non stick and I can't get it clean at all. The bottom plate is fine, but the top plate has completely failed. I do a lot of searing so my thoughts are that might of damaged the top plate. I have always followed the directions of cleaning the plates, and like I said the bottom plate has no problems at all. I have attached a pictures of the top plate after trying to clean it for 5-10 min.