Bests & Worsts Reviews from Amazon

2.4GHz band was DOA. I tried every combination of setting I could find: N only, Legacy, 20hz, 40hz, beamshaping, channels. The 5GHz bands worked fine, but 2.4Ghz -- which is what most smaller electronics use -- never worked. I contacted ASUS support and over the course of SIX WEEKS I was bounced between support agents who each gave me a canned 'thank you for contacting asus support!' letter and then asked me to confirm the firmware version for the 9th time and to do a factory reset for the 30th time. Over the course of this, my 'case number' kept getting changed, and I suspect that ASUS has such a terrible support system that they couldn't actually keep track of the case, so I got stuck in a hellscape of unhelpful support agents completely ignoring my pleas that I had already done a reset. Finally I managed to get them to relent that there might be something wrong with the hardware, only to find that they couldn't "advance ship" a replacement because they were "out of stock" (of a router that is fully in stock anywhere I look and is certainly not flying off the shelves). They suggested I RMA it and wait however long it took to "repair" -- never mind the fact that if the hardware was bad and they needed to replace it that they couldn't, because they were out of stock... This is unacceptable for the single most expensive consumer router on the market. This is the // most // expensive // consumer // router // on the market and ASUS just could not care less about providing any sort of support or reasonable warranty for their junk routers. Shame on ASUS, and shame on any of us for supporting them. Do not buy this router.