Bests & Worsts Reviews from Amazon

I bought this for my son for Christmas because he had one before that he loved and we lost. I bought this because it was a good price and I was ordering a bunch of other stuff on Amazon. We finally opened it today and it was a mess. So much so that he couldn't shape anything. My husband then tried, thinking maybe my son was just having trouble. Nope. Too messy to even work with.