143
people found this helpful, as of 2023
ranked #214,137 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Expect to buy a new one every year
I purchased the Cobraco Sh101 Hand Hammered Copper Fire Pit with Screen (spark arrestor) 11 months ago. As can be expected of a screen that's exposed to high heat consistantly it's now rusted through and has big holes in it which renders it dangerous to leave unattended. I contacted the company directly and was told that since I didn't keep my proof of purchase they would not replace it. I completely understand this and offered to buy a replacement from them, but I was told that they don't sell them separately so my only option is to go spend another $270 for a whole new set.
I think the fact that they won't allow me to purchase a replacement part separately is a very unfriendly policy for their customers. I mean really, who keeps receipts from every purchase you make... particularly ones that have no moving parts?
The copper bowl itself has held up well...but if you decide to purchase this item make sure you keep your receipt because you'll need it to get your screen replaced within the first year!
April 2011 · Patio Lawn and Garden