138
people found this helpful, as of 2023
ranked #217,866 most helpful
out of 571,544,897 reviews
★★☆☆☆
Poor Customer Service
The Plants arrived well packaged andin excellent condition.The description of the "Mosquito Repelling Creeping Thyme" mentions Citronella over and over. I believed I was getting a Citronella Thyme. What was received was common Lemon Thyme. The response from the seller was that it was "very similar" to what i ordered.. I responded "similar is not what I ordered", and got the response back from them that it was the same thing. They were basically saying "go away". I won't order from them again. Luckily, thanks to to GREAT AMAZON customer service, my purchase price and shipping were refunded, and a report was filed on the seller... I gave them 2 stars instead of one because, as i said, the plants arrived on time , packaged extremely well, and in good condition. ... and five stars to Amazon for backing me up!
May 2012 · Patio Lawn and Garden · verified purchase