323
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ranked #75,492 most helpful
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★☆☆☆☆
Waste of money.
I had a Kindle die on me after about 8 months of solid use. I called Amazon and they cross shipped me out a new one on Christmas DAY! (Amazon is so great! Love them. Love the Kindle).
But with my bit of bad luck, I figured I should buy an extended warranty for mine and the wife's. Net Solutions sold a warranty to me for both units. Then AFTER I got the "contract" they suddenly decided to cancel it. Zap. Turns out Amazon will let you buy a warranty for a replacement Kindle but Net solutions will void it unless the replacement is shipped within 30 days of the original purchase. HEY! I'm not trying to rip anyone off. It's not like I got a Kindle, sat on it then decided to buy a warranty. My replacement kindle was still in transit. Are these guys so rich they don't need my money?
Then to add insult to injury I found out that the "2 year warranty" they let my wife have was no such thing!
The Kindle comes with a 1 year warranty. So you buy a 2 year extended warranty. Now do the math: 1 + 2 = ?
If you said 3 you would be wrong. In NetSolutions land 1 + 2 = 2
This item is misleadingly called a "2 year warranty" but it's really just a 1 year warranty that they tack onto the end of the Kindle's existing 1 year warranty.
As for the economics... It costs $65 which is about the industry standard 25% of purchase price - BUT - usually you really do get 2 extra full years of coverage PLUS the manufacturer's warranty. So this thing is way over priced. Typically these ripoff's are used about 3% of the time and you bet Net Solutions knows that. That's good coin for the seller but a bad deal for you. Unless of course you are one of those 3%. Then you will be happy you have it.
I guess it all depends on how clumsy you are, right?
You can get the exact same thing for free if you buy your Kindle with an AMEX card. AMEX will double the Amazon warranty and they do it for free.
January 2010 · Unknown · verified purchase