Bests & Worsts Reviews from Amazon

First, the seat is very cool, and for the little riding we did do, my daughter had a TON of fun. Sadly, we can't use it anymore for the reasons I outline below. I contacted iBert support via their website to ask for an explanation of the design and of these potential failures. After 30 days they have not responded, so I am leaving this general warning to other purchasers here. I just bought this seat a few weeks ago. I installed it without too much trouble, though securing it fully and safely was pretty awkward without additional tools. I have been really bothered by the components. Upon opening the package, some of the hardware was floating loose in the box and a primary mount system washer was missing. Still installable so I went ahead. I made sure to tighten everything appropriately. After two rides, one of the foot cups was loose. Upon investigating it seems that one of the wing-nuts that secures the thing in place had vibrated off, despite being tightened. Next, while riding the security pin in the horizontal seat adjustment system fell right out and my daughter started sliding back and forth with the seat. After managing to stop safely and inspect things, the PIN handle is designed such that for low profile bike designs like mine, the pin can get stuck on the bicycle top tube and be knocked out! After putting the pin back in I had to tape the pin handle up to the seat to prevent this from recurring. Finally, the last thing... and the biggest reason that I can't put my daughter back into this seat... the main chest strap (with Y buckle) was secured underneath the seat by a (I suppose defective) clip, which disappeared while riding. Despite having tested the straps for security before leaving, at the end of a ride I went to get her out of the seat and that strap was limp and just pulled right out from the seat where it should have been secured between her legs. This was on the second ride! Further, especially in low-profile installations, the missing clip is nearly impossible to inspect or adjust. The fact that it just fell off unbeknownst to me while riding is a huge safety hazard. All of these things combined convince me that this is not a seat that I want to trust with my daughters safety.