Bests & Worsts Reviews from Amazon

Purchased new Kindle Fire because update on phone no longer allowed me to connect to my hotspot and figured that it was time to update since I had my kindle fire for a few years. I liked the text to speech feature on my table which allows me to listen to my books while I am working. On the new kindle the text to speech reads a page when the cover is closed and then stops. When the cover is open the text to speech may last at the max 20minutes before it stops. Sometimes it will start again once the screen is unlocked. If you value this feature this is extremely annoying. And there is nothing listed on the help manual to fix this problem. I have not tried the other features on the tablet yet only had it for a couple of days but the main feature that I wanted which is text to speech is the feature I am having the most issues with. I called tech support and was offered $5 for my inconvenience and told that the problem is a known issue and will be fixed in two days. What a crock ... none of it was true..thinking about returning tablet for a refund.