Bests & Worsts Reviews from Amazon

I do not recommend wasting the $200+ on this machine. We only had it for 6 months when it started acting up. The coffee grounds and water were brewing and spilling all over the counter top. We had several ppl look at it, cleaned it thirilly, troubleshooting, ect. It was defective. We also bought the 4 year warranty to go w it, DO NOT BUY! The warranty was worthless. I called Delonghi directly and they would not help me, replace or refund me the money back . All I wanted to was to exchange for another one and they were not willing to do that. The only thing they were willing to do was send me trouble shooting videos by email...Are you kidding me?! This was the worst experience ever w this Delonghi co, the 4 year warranty was a waste of money, DONT BUY! My cheap $20 Mr.Coffee held up better over the years than this thing! I will never purchase another product from this co based on the horrible customer service alone.