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ranked #152,358 most helpful out of 571,544,897 reviews
★★☆☆☆
Company & warranty a disappointment
Bottom Line: If you want a diaper liner that is only guaranteed on arrival, that needs a delicate, cool wash cycle, and no sterilization, and may need to be washed twice each time (all per their "warranty" information) - this is the one for you! I, however, am disappointed. I have cloth diapered 6 of my 7 kids over the past 12 years - I rely on a mild detergent, baking soda, vinegar and a hot water cycle to keep my diapers clean. I dry on high heat or in the sun, depending upon the time of year. The pre-folds I bought 12 years ago are still white, fluffy, and in great condition for baby #7. I purchased two of these bags - one to use, and an alternate for washing days. When I received the product, the outer label said, "wash with diapers" but the inner label indicates a cold wash cycle is needed. So, I thought I should clarify which instructions were accurate. I called the number on the package four times over a two week period, and I was required to leave a message. Each time I left a specific message stating that I wanted to clarify the washing instructions before the first use and I repeated my phone number twice. I never once heard back. I went to the website, found their warranty information, and read through it. Basically it covers nothing except for a defect when the product arrives. I encourage you to read the warranty online - it literally goes through very specifically what they do not cover. In reading it, I found that you cannot wash the liners on a hot cycle, you cannot use baking soda, vinegar, bleach or any other odor/disinfecting detergent or additive. You cannot use a high speed washer. You cannot line dry in the sun or dry on high heat - all of these things will "shorten the life of the product." There is basically no way to clean these that convinces me they will be sanitary - and it defeats the purpose of a liner that you can throw in with the diapers, if you cannot actually throw it in with the diapers. My suggestion: keep looking.
March 2012 · Unknown · verified purchase
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