Bests & Worsts Reviews from Amazon

Got my MA last year (March), great for the first few weeks...then the nightmare began. If you happen to get a unit that was good off the assembly line you’re probably ok, I wasn’t that fortunate. I started experiencing connection failures between the bird and the remote which seem to be a pretty common flaw after looking up the issue online and on respective forums, so I communicated with DJI, went through a thousand hoops and procedures and finally got a RMA to ship it back (at my expense) for repair...got it back and after a couple of weeks -boom- the exact same issue again, but this time DJI wanted to charge me for the ‘repair’ they didn’t get right the first time alleging the drone was damage. I had disclaimed that the drone had a minor incident where the clipped a bush and landed on its back with absolutely no damage to the drone only very minor scrapes on the hull, but that it had work absolutely fine after that. The issue was the exact same issue that had not been resolved in the first place. The seller would not step in to help since he basically claimed -understandably- his relationship with DJI was more important than my issue and Amazon left me standing in the dark with this 1k paperweight because the a-b-c policy (or whatever it’s called) had ended a couple of days after. Don’t just take my word for it, look around, do your due diligence before handing these people your hard earned. Again, if you get a good bird out the box your probably golden, but if by any chance your encounter the need to deal with DJI customer service, take your meds, it might be a painful ride and learning experience. I love the bird and the whole droning concept, but their customer services’ contempt towards their customers is something I thought you wouldn’t find on a front like Amazon...I was wrong.