1,005
people found this helpful, as of 2023
ranked #10,347 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DANGEROUS, MELTS, NO AUTO SHUT OFF
DO NOT BUY THIS HEATER. IT IS DANGEROUS
1. It gets VERY hot to the touch - as in - it would BURN you hot.
2. It does NOT turn off if it falls over. (I accidentally knocked it over a few months ago, and was SHOCKED it kept going until I picked it up!)
3. Less than one year from purchasing, the BLOWER STOPPED blowing.
4. I noticed the problem with the blower because the plastic covering the front was starting to MELT, and I could smell it.
5. When I called Lasko (because it has a stated 3 year warranty), they refused to honor the warranty.
WARRANTY:
Apparently, the fact that the blower stopped working was under the warranty. (And, they claim would have initiated replacement.) But, when the heat caused it to start melting, it was no longer covered under the warranty. This is under the "claims" department. That requires that you ship it back, wait for a 2-3 week investigation. Then, they will determine whether they will be responsible.
While on the phone, the LASKO customer service representative tried to blame shift, by asking me how I cleaned it and how often. I informed her I vacuumed it weekly and wiped it down with a baby wipe. She then instructed me that the Owners Manual requires it be cleaned weekly, and that a baby wipe violated the instruction to use a "dry cloth." I read her the portion of the Owners Manual, and it made no mention of a dry cloth, just a "soft cloth" without alcohol or solvent. Again, she insisted they would need to investigate any damage I could have done to the unit (WITH A BABY WIPE?!!).
Amazon customer service stepped in to help me. Lasko has still done NOTHING but waste my time.
There are plenty of heaters out there that won't burn your house down, and will be covered under warranty. Buy one of those.
October 2017 · Home and Kitchen · verified purchase