Bests & Worsts Reviews from Amazon

The design has 4 FLAWS. My solution may help others though. My cats do love the fountain. One, the neck is too thin to accept a decent sized filter. The filters are clogged (w/slime, not hair!) within days. Even "without" a filter it CLOGS TOO FAST. Cleaning and putting in a NEW filter did not fully resolve the blocked flow. When new, I could hear the waterfall from across the house. After only 1 month, I CANNOT get that flow back!!! 2nd Flaw, the motor is quiet yes, but it also CLOGS too fast...with slime, not hair!!!! My fountain is only a month old and I cannot get the heavy flow back. I have cleaned with soap/water and also vinegar. I do not see hair...I see/feel slimy sludge. 3rd Flaw, it's hard to pick it up when full...no handles or rubber grips. 4th Flaw, even though the cord detaches for cleaning, it comes apart too close to the plug, so you still can't plug it in behind furniture w/o having to move the furniture to disconnect. RESOLUTION for clogging: TAKE OFF (leave it off!) THE FANCY SPOUT AND JUST POP THE FILTER DOWN THE NECK AND LEAVE IT. There is no "fountain" flow, but the pets won't mind. They still drink from the flow over the 1" neck. Also, every few days twist off the whole neck part and WIPE OFF the slimy sludge FROM THE MOTOR SIDES. It blocks with just a few pet hairs, so dive in and wipe it off. Every few weeks let vinegar/water run through the motor and filters to clean the slim. DO NOT let the pets drink the vinegar water! Just for cleaning!!!