Bests & Worsts Reviews from Amazon

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1,012
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ranked #10,214 most helpful out of 571,544,897 reviews
★☆☆☆☆
Igloo is a horrible company!
Unboxed, set it up, waited for 2 hours as recommended and within a few minutes we had ice! I used this for 2 straight nights and it works amazing. Funny thing is it became the talk of the party. Everyone enjoyed the fresh ice to cool off their drinks. This works wonderful and was worth every penny I paid for it. Update: It's been 2 months now and it still works like a champ. Our friends come over on weekends and this thing gets a work out with all the mixed drinks we're making. The ice tray is almost always full and everyone loves having fresh ice. I highly recommend buying one of these. Update 2: The machine flat out died. It gave an "Add Water" warning even though the machine was full of water. I cleaned it out but nothing. It would cycle, pretend to make ice and then error out again. Here's where I got mad. It was still under the 90 Igloo warranty so I called them. Igloo informed me that even though it has their name on it, they don't make it and they would not honor the warranty. Click, they hung up on me. So,Igloo just lost me as a customer for life and I plan on making it know to everyone how horrible their customer support is. Thankfully, I purchased the extended warranty through canopy and they were really awesome. They e-mailed me a shipping label within minutes for a full refund. So, lesson learned, never trust Igloo but by the extended warranty.
June 2016 · Appliances · verified purchase
the product in question
Frigidaire EFIC118-SILVER-KL Ice Maker Machine, Compact Countertop, Silver
4.2★ · 711 ratings, as of 2023
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