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out of 571,544,897 reviews
★☆☆☆☆
New "Original" formula: my cat rejects it
I bought Pill Masker twice before, and it was a winner in my household. This last purchase, the paste is a different color, much softer and stickier than before, smells smoky (the bacon flavor apparently), and my cat hates it. I go to compare the old jar and the new, and surprise! New jar has very different ingredients. Old jar stated "Gluten free, corn free." New jar's first two ingredients: Wheat Flour, Corn Syrup.
Perversely, the NEW jar has a splash on it cheering "Original Formula!" I'm glad I didn't buy this needing it to be wheat or corn free, because the old jar and new jar look almost exactly the same and it would have been easy to assume it was the same, safe treat as before.
This was a great product, and now it's not, and that's disappointing enough, but trying to pass it off as the same... now folks, that is just gaslighting. I'm definitely seeking a refund. It's not the product depicted on the product page.
July 2017 · Pet Supplies · verified purchase