Bests & Worsts Reviews from Amazon

Honestly, you're better off just buying small bags that you can tie off and throw in your trash can. The liner is one long tube of plastic instead of series of bags like I imagined. I thought it was was going to be like the produce bags you use at the grocery store that are attached end to end. Every time you empty the bin, you need to cut the tube and tie a new knot to seal off the bottom of plastic tube. This feels a lot less sanitary than using bags because to tie the knot you're handling an open end of a plastic tube that you've been shoveling dirty litter through for the last week. 100% of the litter bits don't fall all the way to the bottom, so inevitably some delicious crumbs fall out when you cut the tube and go to tie a new knot. Considering that manufacturer knows the depth of the Litter Genie, it should have been easy for them to make appropriately sized "produce style" bags instead of the plastic tube design they opted for. The only possible advantage to the tube style that I can see is that it's probably cheaper for them to manufacture. Speaking of costs, depending on how much of a bulk discount you get, the refills appear to cost between 6 and 8 dollars a piece. One refill is 14 ft tubing. I measured about 14 inches per "bag", but let's make the math easy and say I only used one foot. That would mean you get about 14 "bags" out of a refill. At $6 per refill, that works out to $0.42 per "bag." I just searched for "small trash bags" on amazon and found 100 bags for $11.45, or about $0.11 per bag. They're also bigger than your hand tied Litter Genie "bags." My final complaint is the size of the opening that you're supposed to shovel litter into. It's barely bigger the provided scoop, which is fine, except that means that litter crumbs will invariably settle around the rim of the opening unless you're scooping litter with the precision of a surgeon. This is a problem because when you have to replace the liner (with poorly designed and overpriced liner refills), you need to depress a plastic tab ON THE RIM OF THE POOP SHOOT OPENING. Yeah, the same rim you shovel dirty litter through that by now has most certainly collected a healthy dusting of stray litter crumbs. I think we can agree that's a bad design, but maybe it's not so terrible when you consider that you only have to deal with it when swapping out liner cartridges. What's undeniably awful is the fact that the litter also ends up on the trap door handle -- the handle that you have to use every time you clean the litter box. Overall, I think the design of this product is laughably bad. The fact that I was able to laugh at how poorly this product was designed might be its only redeeming feature. I'll use up the remaining poop tube just to get some value out of this thing, but I don't plan on buying a refill and I don't recommend you buy this product.