Bests & Worsts Reviews from Amazon

Shipping was fine, and the product was not damaged in any way, but my husband and I (both of us have college degrees, mind you, his in Engineering) could not figure out how to assemble this. No instructions, no diagrams, not even a lousy cheap allen wrench. So basically, weeks after purchase, we're using it as a one gallon paper weight. I haven't gotten any response from Tuscan. It earns two stars simply because it is heavy and does do a fair job of holding down the stack of newspapers awaiting recycling.