Bests & Worsts Reviews from Amazon

This printer/scanner uniit appears to be good at first, but then you will discover that it scans documents in a different size than everyone else in the world. "Letter" is 8.5" x 11" right? Not according to Brother. When you scan a "letter" size document, the resulting PDF/Word/jpeg is actually only 8.24" x 10.76". That's right - the scan is NO LONGER 8.5" x 11". Why is this a problem? When you try to upload letter size documents to websites, this Brother-scanned-document is no longer letter sized and is rejected. I contacted Brother and explained the problem and their tech support literally told me "there is nothing Brother can do about that." I asked why every other company in the world can make a scanned letter document actually be letter sized, and the agent said "I can't speak for other companies, but there is nothing that Brother can do." I will never buy another Brother again and I suggest you do the same.