Bests & Worsts Reviews from Amazon

Generator would not run properly right out of the box. Motor sputtered and backfired, eco switch didn't work at all, and no power was being produced. Called Generac customer support, and was told to take it to an authorized repair facility for repairs. I asked them since it was brand new and never even used, any repairs should be covered under warranty right?....NOT SO. They told me it was entirely up to the repair shop to decide if warranty would cover it....ARE YOU KIDDING ME!!! I sent this piece of junk right back to Amazon. They refunded my full purchase with no questions asked. Had I bought this anywhere else, they probably would not have refunded or exchanged, and made me take it to a service center.