Bests & Worsts Reviews from Amazon

Here is why I am totally upset & disgusted with this "office" chair. First off,, the brown chair does NOT have a pewter colored finished -- it's more of a matte gold. That was the very first thing we noticed as we started unpacking the pieces. This turned out to be just the beginning of our troubles. Secondly, the screws for assembling the chair were too short. Whoever designed this should be doing something else for a living. We still cannot get the screws to stay tight. Basically, assembling this thing was a nightmare and we ended up needing THREE people to help finesse the parts into fitting together. Finally, after TWO hours of fighting to get the chair assembled, we stood back to look at our finished product and discovered a small tear in the back of the chair that we never noticed when we unpacked it. Too late now. Also, the chair's arms won't stay tight -- they keep loosening up because of the lousy construction design. The chair is also uncomfortable because we're afraid to lean back in it or sit all the way against the back of it for fear of it falling apart. And finally, the little end caps, that are supposed to hide the screw heads, keep falling off because they weren't manufactured properly. It's too late now to send the chair back. Who wants the hassle of taking this one apart, packing it back up and sending it back? If I could leave this chair zero stars, I would. I'm going to contact Amazon directly about all the issues we had with this product. I would suggest you pass when it comes to buying this chair until you have read ALL the reviews and viewed the videos that upset buyers posted. I sure wish I had been more diligent before buying it.