Bests & Worsts Reviews from Amazon

The Husqvarna gas powered blower has a 2-year warranty. Within the first year, the motor had problems, and soon after a fuel leak. I took it to the local dealer and service rep, and submitted a warranty claim. After 12 weeks of working with Husqvarna engineers running various tests, the dealer called and said the warranty claim was denied because I did not use proper fuel (93 octane) and synthetic oil. Neither of these are required in the users manual I received with the new blower. I tried three ways to reach Husqvarna directly. Husqvarna's customer service line has long waits and when you do reach an agent, they have no capability to view or investigate repairs and warranty issues. The web page has no way to surface product issues, as the "write a review" has a flawed survey that one is unable to submit. I tried to write to the online product forum, stating only the facts, but Husqvarna wrote me back that my statements did not conform. They did conform, and was written to be helpful commentary to all product users. Bottom line: Buyer Beware; no Husqvarna customer service and no warranty.