158
people found this helpful, as of 2023
ranked #205,931 most helpful
out of 571,544,897 reviews
★★☆☆☆
Where to begin here...
I would love to give this a better rating. But this is the best I can do.
Bought this LaCie less than 1.5 years ago. Set it up, plugged it in, and worked just fine on my Mac. It was used as a backup drive and a place to store larger files. And everything worked well for 1.5 years.
About 5 weeks ago, my internal HD was showing an imminent failure, so I switched over to the LaCie until a replacement was obtained. In the meantime, life occurred, and it took me four weeks to get a replacement. Got the replacement on a Thursday, but when I went to replace the internal drive on Friday, the LaCie decided it no longer wanted to cooperate. The blue light came on, some disk sounds for a few seconds, but nothing else happens.
Both the local LaCie dealer and LaCie HQ agree it's the power supply (Warning: Power supply problems are not an isolated occurrance with these LaCies). So hopefully I haven't lost anything except some time and patience. And they have agreed to send me a new power supply, under warranty. However, neither the local dealer or LaCie HQ have the power supply in stock. There's a minimum of 2-4 weeks wait. And since I'm currently out of country, shipping is at my expense.
If you currently have this drive or similar, buy yourself a backup power supply. Do it now. The sanity you save might be your own.
~~~~~ Updated review, October 9, 2009 ~~~~~
Obtained a new power supply from LaCie, plugged it in and hoped for the best. And it worked. For about 6 weeks. A different problem, and LaCie again sent me another power supply. AND, I bought another power supply as a backup. (Numbers 3 and 4) But alas, it was not meant to be this time. Power supplies #3 and #4 gave me the same results as the ill-fated power supply #2. So that likely means that it's the internal electronics in the drive enclosure itself. It's likely not the power supplies. To further save my sanity, I'll likely pull the drive from this enclosure and install it in another.
If I could, I'd change the review to a one. But it seems I'm stuck with two stars too.
June 2009 · Electronics