Bests & Worsts Reviews from Amazon

First bad experience I've ever had with Amazon. I bought 2 of these for our 4 year old and 6 year old. My wife and I are both prime members, with amazon products everywhere you look in our house. I'm so disappointed in this tablet. We had an older generation fire tablet and the layout was great. Easy for our child to understand and get to what he wanted, with no problems. Now free time is a terrible mess of apps and books and games that have no organization and makes it extremely difficult for someone who can't read operate. I wish I had never "upgraded" to these. Now I have an error message on the screen several times a day "oops something went wrong" that apparently is an amazon software issue with no fix. Restart the tablet and it comes back shortly. I now have 2 fire 8s that amazon should be ashamed to put their name on. I will try to return these without the boxes and see if amazon would accept them. Amazon- Bring back the old free time layout, stop trying to fix what was never broken!!