Bests & Worsts Reviews from Amazon

The scale shown in the image is the Escali brand kitchen scale, the item I searched for and expected to buy. The item I received was a generic (no brand name) white (not chrome as requested) kitchen scale. The moment I received the mismatching order, I requested the product get resent. Low and behold, the second shipment arrived (pictured). It's still the generic food scale, this time in a fairly banged-up package. Not pleased at all.