Bests & Worsts Reviews from Amazon

This item was delivered 10 months late. I called repeatedly and finally had given up on it. Then when the box finally appeared, and I opened the item this weekend, spent a couple hours putting it together - it fell apart. It is very difficult to put together, as the connectors are not exactly shaped to fit the holes, and it was very wobbly. It was also incredibly heavy. After putting it up on the door, one of the connectors BROKE THROUGH the cheap pressboard and the entire thing sprung apart and a shelf hit the cat on the head! I contacted Amazon, who made an "exception" to their return policy but are CHARGING ME A RE-STOCKING FEE for a DEFECTIVE ITEM. So .... apparently they are going to sell this broken, poorly manufactured item to some other sucker! I told them if they refused to give a full refund, I would post this bad review. They refused. So here is the revew. DO NOT BUY THIS PRODUCT if you value your cat's safety or if you want a good product.