Bests & Worsts Reviews from Amazon

This bike is adorable, but as it broke after maybe half a dozen uses, I cannot recommend it. My husband assembled it. It wasn't terribly difficult, but took a bit more time than we thought it should have. After three uses, the peddles were lose. What?! We tightened them back up and made sure everything else was still secure so our five-year old didn't take a tumble because something came apart. A ride or two after that, a piece fell off as she was riding and into the inside of the chain area. I don't even know how to describe what happened. It looks like the chain slipped, but there's a piece that's missing that's now irretrievable. I'm seriously disappointed by this. I thought by buying a Schwinn we could avoid issues just like this. Guess not. And I can't seem to find a way to either return or exchange the bike, which is really upsetting as it's unusable.