Bests & Worsts Reviews from Amazon

First TV that arrived was only carried in by a single delivery guy. When you test this TV, use a WHITE screen and be sure to view the edges. Mine had black flares on the bottom which I noticed while viewing a hockey game. Sharp's customer service was OK, but Amazon's has been great so far. Replacement arrived this AM and it seems better but I still need an hour or so with it to adjust the settings. The repair guy that Sharp sent said that the black flares were caused by "pressure points" in the frame which were probably caused by the television being dragged while in the box during delivery. Update: I have adjusted the settings based on what the other reviewer had posted. For my tastes, that picture is a little too dark. I increased the brightness and sharpness a little bit. However, those settings are a great place to start. For the price, this seems like a good tv. You definitely have to tweak it a bit to get good results though. I still notice some slight light distortion at the very bottom which goes up about an inch and a half. This could be caused by the weight of the television upon the bottom of itself. It is only really noticeable on a plain white screen, and it is much better than the previous one I had. Hopefully this will fade in time once the tv settles in. In regards to support from Sharp, well, it was OK, but they made me send them pictures. Amazon simply said, "OK, we will replace it, no charge for shipping, no problem." You can't beat customer service like that. Everyone I spoke with at Amazon was very kind and professional. Thanks Amazon for putting customer satisfaction first and making the whole process as painless as possible. 2nd update: After a few weeks, I am still noticing light flares at the bottom of the screen, they aren't really visible during dark scenes, but it certainly is taking the enjoyment out of watching my hockey games. Contacted Sharp and heard nothing back. Seriously debating returning. It's kind of like buying a new car and noticing a scratch on it you missed when you picked it up. Frustrating. Sharp...where are you? If anyone has a solution to the light flare problem, let me know! To return or deal with it...after a year will this still drive me mad? Will it get worse? 3rd update: TV is going back on Friday. Sharp actually was very nice on my last few dealings with them, gotta give them credit for trying. But they said the lighting at the bottom of the screen was "up to specs." It's really a pity because aside from this issue, it is a decent set. LCD does not have the brilliance of plasma though and the bottom of screen during hockey games looked like (and I'm quoting my gal here) "the bottom of the screen is a crumpled piece of paper that got jammed." It didn't do it on the top or the sides, just the bottom. The cause is very likely the weight of the TV upon itself. Well, here's hoping that the new set I ordered is better. But now I'm reading that set has "lag issues" on gaming. I love Amazon, their customer service is top notch, but buying TVs through them is challenging because you can't see the model for yourself in person. You have to rely on reviews and research, which can be a blind buy. Luckily, their return policy is very lenient so you can find the right fit for the dollar and your needs. Goodbye Sharp, hello Panasonic I guess.