133
people found this helpful, as of 2023
ranked #220,911 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Anker please fix your products!!
May 2018: Product worked great for about a month and then suddenly stopped working. I reached out to Anker and they sent me a replacement, just not sure how long this cable will last. This product actually has lifetime warranty but i don’t feel like getting it replaced every few months.
Update! August 2018: the replacement cable has now gone out! I agree with other users that the metal pins on the charge seem to fade off or turn grayish and any little move I make while the phone is charging causes it not to charge. Another message I randomly get on my phone is that’s “this cable is not compatible with iPhone” (something like that). Anker customer service likes to go back and forth each time asking if I’ve tried using another cable and asking for serial number... so it takes a while to get a replacement because they only respond every 24-48 hours.
Note: this was happening to my regular Anker cables and finally the warranty ran out on those so customer service suggested I buy this one with a lifetime warranty. So it’s like they know they sell faulty products and they only made me spend more money buy buying a new product with lifetime warranty. I used to be a big Anker fan but now I’m not even recommending it to friends or family anymore.
June 2018 · Electronics · verified purchase