Bests & Worsts Reviews from Amazon

It seems that this company had sold a decent product. However, the product that I received (and several other recent purchasers) was inferior. First, it is not memory foam. This short video demonstrates there is NO memory effect. Second, the density is not as stated. This is confirmed by the shipping weight of only 12 pounds, when the listing states 16 pounds. We sent ours back and were promptly refunded by Amazon. We found another product on Amazon that is the proper density and is memory foam (we paid a little more for it). Don't be misled by the high ratings -- they must have reviewed a higher-quality product that has now been replaced by non-memory, low-density foam.