Bests & Worsts Reviews from Amazon

I have a number of external hard drives. I know how to maintain them and what not to do when moving them, etc. I bought the Fantom from Amazon about a year ago because 1) I seemed to remember the company had a good reputation and 2) it was truly beautiful on the outside. As a matter of fact if a hard drive could be sexy then this one would easily win. After a few weeks I tried to retrieve some files I had stored on the fantom and I could not find the drive listed in my computer directory. I knew what this likely meant and to my dismay the drive was indeed defective. I did not have anything on the drive that was critical and so there was no loss of data that I did not have saved in one of the cloud services I use. It was the fact that I paid over $100 for a product that failed without warning and only about 30 minutes of use. I have 7 other external hard drives including a Toshiba, a Seagate and numerous WD products. Three of them are 5 years old and work just fine. The computer I was using is a 2016 Alienware Area 51 and has state of the art components. My point being, I have quality components, have had no other external drive failures (always plan on an external drive failing at some point...it just happens) and I know how to properly use and protect an external hard drive. Amazon is amazing when replacing a defective item and would have immediately refunded my money upon return of the item. Unfortunately when something like this happens...and it is very rare for it to happen I rarely remember to return it. This certainly may have been a one time thing. I will never know because I won't do business with this company again. Not just because I bought a product which was defective, but because I have discovered the new external hard drives from another company. I won't mention the brand because this is not an advertisement for another data storage company but their new external hard drives don't need a power source, have twice the storage and almost half the cost. Amazing. I guess my only point is, when you buy a defective product as I did you don't have to rely on the mercy of that company to replace your item. Amazon rocks because they have your back in everything you purchase. The lesson for me was not to buy something just because it is shiny and pretty. Marketing a product is rarely a true measure of how good that product is. I knew that but bought it anyway. If I'm the only one who had a problem with this product then good for everyone else and too bad for me (my attempt at humor).