Bests & Worsts Reviews from Amazon

BUYER BEWARE..... I did hours and hours of research on a 2 channel dash cam for my new car. I wanted to protect my investment. I wish I would have never spent $419 and ordered this paperweight via my Amazon Prime account. The item was sold via Amazon Prime by "Javafly". The item arrived as described on Amazon. I realized 2 months later it came with a 16GB Blackvue SD card and not the 64GB card I had ordered. I didn't pay attention at time of order because I had purchased a 128GB Micro SD card to use so I just left the Blackvue SD card in the original box. Everything worked as expected for the first few days then I opted to attempt to upgrade the firmware from 1.009 to 2.001. The upgrade worked but the 2.001 firmware was SUPER buggy so I went back down to firmware 1.009. Late December firmware 2.002 came out. I tried upgrading to the 2.002 firmware this week (Feb 11). The device will no longer upgrade firmware via WiFi even though the Blackvue app on my phone says the update was successful. WRONG. The camera flashes all three lights (WIFI, REC, PWR) and has to be rebooted to get it functioning again. After the reboot I noticed the firmware was still at version 1.009. I then followed the Blackvue instructions and formatted the Blackvue SD card FAT32 and downloaded the 2.002 firmware zip file from the Pittasoft site. I extracted the Blackvue folder to the root of the Blackvue SD card and put it in the camera and started it up. Same thing. All three lights flash and there are no audio prompts. I have spoken with BlackVue support via the dashcamtalk site and there has been no resolution. I checked my Amazon Prime order and the window to return the device to the Javafly seller was January 31, 2016. Of note, the company offers different phone and computer/Mac apps. They offer various firmware versions. The documentation is 8th grade English at best and doesn't match up or explain detailed settings within the camera very well at all. I'll update this review if I get a resolution but at this point I'm out $419, have a dash cam in my 6 figure car that doesn't work, and I'm looking to dish out more money for a reliable replacement (NOT from Pittasoft/Blackvue). /Frustrated Customer.