Bests & Worsts Reviews from Amazon

Ordered a gift card. Got a gift card. But wait...it doesn't work?!? Apparently someone phished the number of a physical gift card sent to me. Some nice fraudulent redemption here. To add insult to injury, Amazon refuses to replace it. After two phone calls and three emails, they coldly sent me to the gift card terms and conditions page so that I could interpret their fine print and realize I was stuck holding the bag. Thanks, Amazon. As my gift to you, I'm ending our 18 year relationship. There are many e-tailers who I'd rather do business with. Peace.