Bests & Worsts Reviews from Amazon

according to people

174
people found this helpful, as of 2023
ranked #198,806 most helpful out of 571,544,897 reviews
★☆☆☆☆
Simply don't buy it... There is no excuse for this kind of failure by a major manufacturer...
This keyboard shouldn't be sold. I don't know how Dell has managed to keep posting this on Amazon. I purchased this here on Amazon on April 1 and by May 20 it was done. Return window closed there is nothing I can do now. The keyboard disconnects, spam, keys, lags input or simply doesn't write. I work in the IT field so it's not I haven't tried. This keyboard design is simply defective. Just so you have an idea the following are the reviews from other people on DELL's website. Stops working after a month or two I bought SEVERAL of these keyboards for my entire office, and the majority of my coworkers have returned them to me after only a month or two complaining that it either freezes (won't type for several seconds, then types half of what you typed) or the keys "stick" (not physically stick, but type the same letter "ffffffffffffffffffffffff" a bunch after hitting the button just once). We've tried replacing the batteries, thinking that might be the problem, but that doesn't help anything. I've been sticking them in the corner and ordering other models/brands to replace them. Been considering returning them all to Dell and asking for our money back! Duration of product use Over 6 months How do you use your product? Everyday computing ✘ No, I do not recommend this product. -------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------- Design Fault We have purchased multiple KM636 combo's for our staff and they have all been returned to our dept. with the same complaint. 'e' key not working with a delayed lag. Duration of product use: Less than a month What is your level of experience? Good -------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------- Very bad combo Mouse is ok, but the keyboard is awful. Very weak material and it stops working soon. The range is horrible and it will most likely only give you a headache. Dell has way better wireless keyboards to offer. I'd stay away from this one. Duration of product use 1-2 months What is your level of experience? Expert How do you use your product? Everyday computing -------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------- Simply don't buy it... There is no excuse for this kind of failure by a major manufacturer...
May 2018 · Electronics · verified purchase
the product in question
Dell KM636 Wireless Keyboard & Mouse Combo (5WH32), Black
4.5★ · 6,185 ratings, as of 2023
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