Bests & Worsts Reviews from Amazon

How could Anova design a 200 hundred dollar cooking unit, that can heat water to 210 degrees, and then sits on top of that steaming water, but is susceptible/prone to malfunction because of inevitable steam intrusion into the control head??? I used the unit for two weeks and LOVED it, then the current temp digital readout went haywire multiple times and made the unit unusable (see photo -actual water temp 190 - readout 103). Check the 1 star reviews - this is not a fluke, and is so common that ANOVA addresses it in the customer support section - their solution - put your unit in a bag of rice for 24 hours to dry it out and hopefully that will fix it, but if it doesn't "you have a problem"???? WOW! Another customer support solution was to cover the pot if it is steaming. No where in the literature is this addressed or does it say I need to buy specialty cooking containers. TOTALLY UNACCEPTABLE. So what you have is a solid, well constructed great cooking immersion circulator that is so poorly designed that it will not last cooking in the environment that it specifically will spend its life operating in. Akin to designing a lawnmower that the engine will fail if it gets grass clippings on it. How hard is it to vapor proof some electronics!!! What a disappointment. I will buy a new one when Anova solves their engineering/design malpractice.....