Bests & Worsts Reviews from Amazon

Amazon.com Gift Cards - In a Greeting Card - Free One-Day Shipping If it would be possible to give negative stars, I would be giving that rating. I ordered a $75.00 gift card that could be enclosed in a birthday card. The advertised description said the card would be delivered to my home address within 24 hours. To make a very long story shorter.....I still have not received this card 16 days after the promised delivery date. I have received 5 notices of extended delivery time. I called to cancel the order on day 14 and was told that the order could not be cancelled because it was "on the truck". I was promised it would definitely be delivered by the 16th day without exception. The 16th day has come and gone without the card being delivered, but I have received another extended delivery date email. After contacting Amazon customer service 3 times during this time period, I have elected to send the gift card digitally. I would have done this 16 days ago if I had any idea of the delay. Amazon said they could give me a $30.00 "promotional" credit on my account. Then, I was told I couldn't use the promotional credit toward the purchase of the digital gift card. Come on, Amazon, you can do better than that! Most reputable retailers would have likely refunded the full amount based on the level of inconvenience. At a minimum,the contractor for the plastic cards should have made things right. I was not allowed to talk with an Amazon supervisor to voice my complaint--and I asked numerous times. If you want the recipient of your gift card to receive your gift, better to play it safe, and buy your gift card from another retailer. I'm still hoping that the digital gift card will reach my recipient with my apology note. Not the birthday gift I had hoped to give.