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★☆☆☆☆
Two thumbs DOWN to the surge protector and its "warranty"!
I had a power surge in my house. The only thing items that got damaged were the ones on this surge protector. It made loud pops, smoked, and arced until I unplugged it. I called file a claim but the policy is such that
1) you only get reimbursed for the value you could resell your damaged products before the damage occurred
2) you have to go to a repair store (lugging your tv and electronics) and pay the repair store to give you a quote ($40 fee) just to have a chance at a refund
3) you have to pay to mail back your surge protector
4) Belkin may request you to mail your damaged devices for them to check at your own cost (seriously, mail my dead tv?!?)
After multiple phone calls with Belkin (whose customer service is polite), I've come to the following conclusions. This is a scam. The $5 surge protectors did their job. My laptops were fine. The expensive surge protector made a mess, let my equipment get toasted and resulted in a lot of hassle that didn't even help me get a replacement tv.
I wouldn't recommend this to an enemy!
September 2010 · Electronics